Pump branded vacuum tanker parked outside Westlands commercial complex at golden hour, crew in pressed uniforms reviewing digital manifest on tablet, chrome catching warm light

Fleet Specifications

20,000L

Max Tank Capacity

35m

Suction Reach

<4hr

Response in Nairobi

100%

NEMA Certified

Serving Nairobi & surrounding counties
NEMA Certified · WASREB Compliant

Your Properties Run on Systems You Never See. We Keep Them Running.

8,000–20,000 litre vacuum tankers deployed across Nairobi's estates and industrial zones. Average response within 4 hours. Scheduled desludging contracts for property portfolios of any scale — built so the work happens before your tenants notice anything.

Knight Frank Kenya clients
HassConsult portfolio
Tysons Limited estates

Proof of Partnership

Three companies like yours. Better numbers now.

Each partnership below represents a property management challenge resolved through scheduled maintenance — not emergency response.

Modern apartment complex in Lavington Nairobi at dusk, clean residential towers with well-maintained grounds
Case Study 01
Lavington, Nairobi

Lavington Gardens Apartments

The Problem

Emergency callouts every 6 weeks. Tenants complaining. Board demanding answers.

A 200-unit residential complex on Gitanga Road was running its septic systems to failure. Three emergency pump-outs in one quarter cost the property manager KSh 480,000 and triggered a NEMA inspection notice. The system was undersized for occupancy and had never had a scheduled maintenance contract.

The Pump Solution

Quarterly scheduled desludging + post-exhaust biofilm cleaning.

Pump deployed a 20,000-litre tanker on a quarterly rotation with post-exhaust tank cleaning to remove hardened biofilm — the root cause of recurring blockages. Digital manifests issued after every service for compliance documentation. NEMA inspection cleared within 60 days.

0

Emergency callouts in 18 months

KSh 0

Compliance penalties

Scheduled services per year

60 days

To clear NEMA notice

Savanna Circuit Lodge Group

The Problem

Five lodges. Five different contractors. Zero consistency across counties.

A safari lodge group operating across Laikipia, Naivasha, Amboseli, Tsavo West, and Meru had a different exhauster contractor at each property — different pricing, different compliance standards, different service records. An audit by their insurance underwriter flagged three sites for inadequate waste management documentation.

The Pump Solution

Unified multi-site annual contract with standardised service records.

Pump issued a single service agreement covering all five properties with quarterly visits, standardised digital service reports, and a single compliance file submitted to each county water authority. One account manager. One invoice. One audit-ready record set.

5

Sites under one contract

100%

Audit pass rate

31%

Cost reduction vs. previous contractors

1

Point of contact for all sites

Safari lodge in Kenyan savanna landscape with acacia trees, luxury tented camp at golden hour
Case Study 02
Five counties, Kenya
Industrial warehouse district exterior with large logistics facility, clean concrete forecourt
Case Study 03
Industrial Area, Nairobi

Mombasa Road Warehouse District

The Problem

Three NEMA compliance violations in 24 months. Licence renewal at risk.

A cluster of seven warehouses and light manufacturing units on Mombasa Road shared septic infrastructure that had not been professionally serviced in over two years. NEMA issued a compliance notice after an effluent inspection. The site supervisor had no service records to present and no scheduled maintenance programme in place.

The Pump Solution

Bi-annual industrial-grade desludging with NEMA-compliant disposal documentation.

Pump ran a full site assessment, mapped all septic and soak pit locations, and issued a bi-annual service schedule. All waste transported to Dandora stabilisation ponds with disposal certificates issued per visit. Complete documentation package prepared for NEMA licence renewal submission.

0

Violations in 24 months post-contract

100%

Licence renewal success rate

7

Units under one service agreement

Dandora

NEMA-certified disposal facility

Fleet & Capabilities

Equipment built for property scale.

NEMA CertifiedWASREB CompliantDandora Certified Disposal

Tank Capacity Range

8,000 – 20,000 L

Per tanker per deployment. Multiple units available for large-scale operations.

Response Time

< 4 Hours

Within Nairobi metropolitan area. Scheduled contracts guaranteed within 2-hour windows.

Suction Reach

Up to 35 m

Pneumatic pump reach from truck to manhole. Suitable for basement tanks and setback access points.

Service Standard

NEMA Certified

Full compliance with NEMA and WASREB standards. Disposal certificates issued per service.

Post-Exhaust Service

Biofilm Cleaning

Tank interior cleaning to remove hardened biofilm — preventing recurring blockages at the source.

Documentation

Digital Manifests

Service records issued digitally after every visit. Audit-ready compliance files maintained per property.

Coverage Zones

19 Nairobi zones

+ surrounding counties on request

WestlandsKilimaniLavingtonKarenMuthaigaRundaSpring ValleyRosslynRidgewaysRuakaThika RoadNgong RoadLangataBuru BuruRongaiIndustrial AreaMombasa RoadKikuyuNyari

Regulatory Standing

The paperwork your board needs to see.

Every service generates a disposal certificate, a digital manifest, and a NEMA-compliant service record. When your insurer, your county water authority, or your board asks for documentation — it already exists.

NEMA

National Environment Management Authority

Licensed waste handler. All operations comply with Environmental Management and Co-ordination Act.

WASR

Water Services Regulatory Board

Service standards and reporting aligned with national water regulatory requirements.

Dand

NEMA-Certified Treatment Facilities

All waste transported to licensed treatment plants. Disposal certificates issued per visit.

The Nairobi Context

60%+

of Nairobi relies on septic systems

No centralised sewage

KSh 200k+

cost of unmanaged system failure

Per incident, per property

80,000 m³

daily capacity at Dandora ponds

Largest in Africa — our disposal partner

12 months

maximum recommended interval

For commercial properties

"The work no one wants to talk about is the work that keeps everything else running."

Pump — Service Philosophy

Service Agreement

Ready to schedule the work?

Tell us about your property portfolio. We'll prepare a service agreement within 48 hours — pricing by property count, contract length, and service frequency. No callout surprises. No compliance gaps.

Dedicated account manager

One contact for all your properties. One invoice. One compliance file.

Guaranteed service windows

Scheduled visits with 2-hour arrival windows. No missed appointments.

Full documentation package

Digital manifests, disposal certificates, and NEMA-compliant service records.

Multi-site pricing

Portfolio contracts priced at volume — the more properties, the better the rate.

We respond within 48 hours. No spam. No unsolicited calls.

PDF Download

Fleet & Capacity Sheet

Full specifications for our vacuum tanker fleet — tank capacities, suction reach, service zones, NEMA documentation standards, and pricing structure for portfolio contracts.

  • Tanker capacity tables (8,000 – 20,000 L)
  • Service zone coverage map
  • NEMA certification summary
  • Portfolio contract pricing guide
  • Sample service agreement template

Instant Access

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Sent to 200+ facilities managers across Nairobi in 2025.