Fleet Specifications
Max Tank Capacity
Suction Reach
Response in Nairobi
NEMA Certified
Your Properties Run on Systems You Never See. We Keep Them Running.
8,000–20,000 litre vacuum tankers deployed across Nairobi's estates and industrial zones. Average response within 4 hours. Scheduled desludging contracts for property portfolios of any scale — built so the work happens before your tenants notice anything.
Proof of Partnership
Three companies like yours. Better numbers now.
Each partnership below represents a property management challenge resolved through scheduled maintenance — not emergency response.
Lavington Gardens Apartments
The Problem
Emergency callouts every 6 weeks. Tenants complaining. Board demanding answers.
A 200-unit residential complex on Gitanga Road was running its septic systems to failure. Three emergency pump-outs in one quarter cost the property manager KSh 480,000 and triggered a NEMA inspection notice. The system was undersized for occupancy and had never had a scheduled maintenance contract.
The Pump Solution
Quarterly scheduled desludging + post-exhaust biofilm cleaning.
Pump deployed a 20,000-litre tanker on a quarterly rotation with post-exhaust tank cleaning to remove hardened biofilm — the root cause of recurring blockages. Digital manifests issued after every service for compliance documentation. NEMA inspection cleared within 60 days.
0
Emergency callouts in 18 months
KSh 0
Compliance penalties
4×
Scheduled services per year
60 days
To clear NEMA notice
Savanna Circuit Lodge Group
The Problem
Five lodges. Five different contractors. Zero consistency across counties.
A safari lodge group operating across Laikipia, Naivasha, Amboseli, Tsavo West, and Meru had a different exhauster contractor at each property — different pricing, different compliance standards, different service records. An audit by their insurance underwriter flagged three sites for inadequate waste management documentation.
The Pump Solution
Unified multi-site annual contract with standardised service records.
Pump issued a single service agreement covering all five properties with quarterly visits, standardised digital service reports, and a single compliance file submitted to each county water authority. One account manager. One invoice. One audit-ready record set.
5
Sites under one contract
100%
Audit pass rate
31%
Cost reduction vs. previous contractors
1
Point of contact for all sites


Mombasa Road Warehouse District
The Problem
Three NEMA compliance violations in 24 months. Licence renewal at risk.
A cluster of seven warehouses and light manufacturing units on Mombasa Road shared septic infrastructure that had not been professionally serviced in over two years. NEMA issued a compliance notice after an effluent inspection. The site supervisor had no service records to present and no scheduled maintenance programme in place.
The Pump Solution
Bi-annual industrial-grade desludging with NEMA-compliant disposal documentation.
Pump ran a full site assessment, mapped all septic and soak pit locations, and issued a bi-annual service schedule. All waste transported to Dandora stabilisation ponds with disposal certificates issued per visit. Complete documentation package prepared for NEMA licence renewal submission.
0
Violations in 24 months post-contract
100%
Licence renewal success rate
7
Units under one service agreement
Dandora
NEMA-certified disposal facility
Fleet & Capabilities
Equipment built for property scale.
Tank Capacity Range
8,000 – 20,000 L
Per tanker per deployment. Multiple units available for large-scale operations.
Response Time
< 4 Hours
Within Nairobi metropolitan area. Scheduled contracts guaranteed within 2-hour windows.
Suction Reach
Up to 35 m
Pneumatic pump reach from truck to manhole. Suitable for basement tanks and setback access points.
Service Standard
NEMA Certified
Full compliance with NEMA and WASREB standards. Disposal certificates issued per service.
Post-Exhaust Service
Biofilm Cleaning
Tank interior cleaning to remove hardened biofilm — preventing recurring blockages at the source.
Documentation
Digital Manifests
Service records issued digitally after every visit. Audit-ready compliance files maintained per property.
Coverage Zones
19 Nairobi zones
+ surrounding counties on request
Regulatory Standing
The paperwork your board needs to see.
Every service generates a disposal certificate, a digital manifest, and a NEMA-compliant service record. When your insurer, your county water authority, or your board asks for documentation — it already exists.
National Environment Management Authority
Licensed waste handler. All operations comply with Environmental Management and Co-ordination Act.
Water Services Regulatory Board
Service standards and reporting aligned with national water regulatory requirements.
NEMA-Certified Treatment Facilities
All waste transported to licensed treatment plants. Disposal certificates issued per visit.
The Nairobi Context
60%+
of Nairobi relies on septic systems
No centralised sewage
KSh 200k+
cost of unmanaged system failure
Per incident, per property
80,000 m³
daily capacity at Dandora ponds
Largest in Africa — our disposal partner
12 months
maximum recommended interval
For commercial properties
"The work no one wants to talk about is the work that keeps everything else running."
Pump — Service Philosophy
Service Agreement
Ready to schedule the work?
Tell us about your property portfolio. We'll prepare a service agreement within 48 hours — pricing by property count, contract length, and service frequency. No callout surprises. No compliance gaps.
Dedicated account manager
One contact for all your properties. One invoice. One compliance file.
Guaranteed service windows
Scheduled visits with 2-hour arrival windows. No missed appointments.
Full documentation package
Digital manifests, disposal certificates, and NEMA-compliant service records.
Multi-site pricing
Portfolio contracts priced at volume — the more properties, the better the rate.
PDF Download
Fleet & Capacity Sheet
Full specifications for our vacuum tanker fleet — tank capacities, suction reach, service zones, NEMA documentation standards, and pricing structure for portfolio contracts.
- Tanker capacity tables (8,000 – 20,000 L)
- Service zone coverage map
- NEMA certification summary
- Portfolio contract pricing guide
- Sample service agreement template
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Sent to 200+ facilities managers across Nairobi in 2025.